Otaru International Information Center(Canal Plaza Tourist Information)
2 Chome−1-20, Ironai, Otaru-shi, Hokkaido
0134-33-2510 
09:00～18:00 
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* Business days and hours are subject to change due to the influence of Novel Cornavirus (COVID-19).
New Chitose Airport AreaShiribeshi areaOtaru Shopping/SouvenirInformation centerFree wi-fiMultilingual
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Utilizing the former Otaru warehouse which is a historic building, there are sales of special products of Otaru and Shiribeshi and a coffee section.
There is also a tourist information center where staff can speaking English, Chinese and Korean, and there are abundant pamphlets.